Privacy Policy

1. Information We Collect

Personal Information You Provide

• Name and optional username
• Birth date, time, and location for astrological calculations
• Optional personal messages in story responses

Snapchat Integration Data

• Abbreviated display name (e.g., "John S.") when you grant permission
• Bitmoji avatar URL for display purposes
• Snapchat reference ID for attribution and preventing duplicate responses

Automatically Collected Data

• Device and browser information
• IP address and general location (city/state level)
• Usage analytics to improve our service

2. How We Use Your Information

• Astrological Calculations: Birth data is used to calculate zodiac signs and compatibility scores
• Story Responses: To display your response to story creators in our mobile app
• App Attribution: To connect your web responses with app downloads for a seamless experience
• Service Improvement: Analytics help us understand usage patterns and improve features

3. Information Sharing

We share your information only in these limited circumstances:

• Story Creators: Your response (name, compatibility score, optional message) is shared with the creator of the story you responded to
• Service Providers: Third-party services that help us operate (analytics, hosting, attribution tracking)
• Legal Requirements: When required by law or to protect our rights and users' safety

We never sell your personal information to third parties.

4. Data Retention

• Story Responses: Kept for 90 days to match Snapchat's caching period
• Analytics Data: Aggregated and anonymized data may be kept longer for service improvement
• Account Data: Deleted when you delete your account in our mobile app

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your information (contact us at privacy@getsoulbound.app)
• Object to processing for direct marketing
• Data portability where technically feasible

6. Cookies and Tracking

We use minimal tracking technologies:

• Essential cookies for website functionality
• Analytics cookies to understand usage (you can opt out)
• Attribution tracking for web-to-app connections

7. Data Security

We protect your information through:

• HTTPS encryption for all data transmission
• Secure cloud hosting with reputable providers
• Regular security audits and updates
• Limited access to personal data by our team

8. Age Requirements

Our service is not intended for users under 13 years old. If you are 13-17, you should have parental consent to use our service.

9. International Users

If you are outside the United States, your information may be transferred to and processed in the US where our servers are located. We ensure appropriate safeguards are in place.

10. Contact Us

Questions about this Privacy Policy? Contact us:

• Email: privacy@getsoulbound.app
• Address: [Your Business Address]

11. Changes to This Policy

We may update this Privacy Policy periodically. We'll notify you of significant changes by posting the new policy on our website with an updated "Last updated" date.